Minutes of AGM 2018





held on 21 June 2018 at Open Office, Sandton, Johannesburg

and via Skype at Open Office, Workshop 17, Cape Town


  1. Attendance

See the attendance register


  1. Opening and Welcome

Sam Wenger opened the meeting by welcoming all present as well as the three members in Cape Town who joined in the meeting via Skype.This method will be used in future as well as it is a very cost-effective way of accommodating members from other provinces.

  1. Chairman’s Report
  • Johan van Biljon proceeded with the Chairman’s Report by first, thanking members for their involvement and time and effort to the Institute during the past two years.
  • IPTGSA was officially launched at the AGM in 2017 and since then roadshows were held in Johannesburg, Cape Town and Port Elizabeth to promote the Institute and membership.
  • On the 19th of April 2018, the first Tourist Guide Indaba was held at Workshop 17 on the V&A Waterfront in Cape Town.  This coincided with WTM 2018, an annual leading global event for the travel industry. 18 people attended this indaba where they also had the opportunity to market themselves to the travel industry and tour operators worldwide.

IPTGSA were obviously also represented at WTM 2017 and will endeavour to be an exhibiter in the future.

  • A total of 42 CPD programs were presented where members could earn credits by logging their participation in these programs on their logbook on the IPTSGA website.
  • NDT Stakeholder forums and Research feedback sessions were attended.
  • Regular Committee meetings were held.
  • IPTGSA has a fully functioning website where members can contribute as and when required as well as keeping themselves informed with what is happening in the Institute and other tourism related areas.
  • IPTGSA is involved with an ongoing media campaign with Travel News Now, to promote the Institute.
  • As of 20th June 2018, the Institute has a total of 47 members, consisting of 24 Full members, 4 Aspirant Members and 19 people whose applications have been approved and are awaiting to undergo the panel interviews as soon as suitable dates for all parties involved can be arranged.
  • Financial Report:
  • The Institute is completely dependant on membership fees and members are requested to pay their fees as soon as it becomes payable.
  • There are a few expenses that are fixed, such as office space (Open Office), auditor fees and advertising. 
  • All travelling costs incurred so far by committee members were sponsored out of their own pockets.
  • The lack of a decent cash flow has a negative impact on the Institute’s outreach for new members.




  • Currently the Institute still has a positive balance, but we need to grow the membership in order to keep things afloat.  There are above 2 500 guides that are actively still working as guides, and they are our target.
  • General:
  • At the moment the Committee is doing a stellar job in keeping IPTGSA going.
  • More support is required from members in attending meetings, spreading the word and recruiting more members, attending CPD courses and events, keeping logbooks updated and thereby participating in the online running of IPTGSA via its website.
  • This process was started 4 years ago and for IPTGSA to succeed we have to be positive in our decisions as to the way forward.


  1. Voting of New Board and Exco

Due to the nature of our work, it is not always possible for members to attend all the meetings being held, including the AGM’s.  It is for this reason that the online voting system has been implemented.  This way all members can participate in the voting processes, irrespective of whether they will be at a meeting or not.

For the voting of the new Board and Exco of IPTGSA which, according to the Constitution of the Institution, must take place every two years, the online voting system was implemented.

Nominations were requested, and a few new names have been received.  The online voting was open for 1 week prior to this AGM.  An email was sent out to all eligible voting members which contained a link to the Online Voting on the website.

The voting results are as follows:



Johan van Biljon


Sam Wenger

Vice Chairman

Ian Stevens


Piet Nel

Disciplinary Committee Chairman

Joleen Du Plessis


JJ Pieterse


Hansje Botes


Alistair Reizenberg


Peggy Dlephu


Lesiba Fothane


Lucille Cremen


Willie du Toit




  1. National Department of Tourism (NDT) and the way forward

After the passing of two years, the industry is still awaiting the promised new regulations from the NDT as to the way they will manage the tourism (and guiding) industry going forward.  A letter was promised to be sent out months ago but has not yet came to light.

What the NDT has done, is approached the University of Pretoria to do a research project as to how to amend their (NDT’s) policies.  This policy review was done by the Department of Historical and Heritage Studies of the University under leadership of Prof. Karen Harris.

After obtaining a copy of the results of this policy review done by UP, it is very clear that the recommendation is that all aspects of the guiding industry must be centralised and run by the NDT!

As the situation stands currently the NDT is not even capable to generate a list of registered guides countrywide.  Now the proposal is that they have to be in charge of Legislation, Professionalisation, Compliance, Accreditation, Associations, Career and, Training.  According to the proposal, there must be a National Tourist Guide Association – something which was tried in 2005 and didn’t work.

During this review process, Prof. Harris drew comparisons with the guiding industry in India, however it is not clear as to what her reasons were to do so.  More importantly, she did not have one single conversation or interview with any of the South African Guides Associations.  If she spoke to any South Africa tourist guide during the research and/or review process, we are not sure at all, however it seems unlikely as she was handed a business card of and requested by Johan van Biljon to contact him and to speak to the guides, this was never done.

It further seems as if current legislation already in place was not picked up during this research/review.  E.g. SAQA is already legislated as the body to control professional bodies and gives the way as to how to become a professional body (a path which IPTGSA followed).

SAQA is also already the quality controlling body of training of tourist guides – it is a NQF qualification – why must this now fall under NDT?  A possible answer to that question is the fact that Prof. Harris suggested that the University of Pretoria becomes the only entity to generate learning material and through which any training be done.


  • The way forward for IPTGSA


  1. The question: are we going ahead with IPTGSA in our endeavours in getting it registered as per SAQA requirements or are we going to throw in the towel at this stage.
  2. The meeting debated this, and it was decided that we have followed all the rules that SAQA requires for being a non-statutory body.  We will continue with business as usual until we have received the letter from the NDT.
  3. Once we are in possession of this letter, we will convene a meeting whereat we will discuss our way forward.
  1. Closing

A Lucky Draw was held and all attendees who RSVP’d for this meeting (even those who apologised that they could not attend), were in the draw for a set of Tanzanite ear rings sponsored by Bryllianta Diamonds.Golden Aktugan, sent her RSVP online and attended the meeting via Skype from Cape Town, and was very happy when she heard the news that she was the lucky winner!

Johan van Biljon thanked all again for attending and the meeting was adjourned.

Link to University of Pretoria research