KNP reporting contacts

SANparks

◆︎ Please report all sightings of snared animals, suspicious behaviour, rule breakers and any other incidents as follows - (We suggest you add these numbers to your mobiles before leaving for your visit to the park.) :

** Kruger National Park Emergency Hotline 013 735 4325 /013 735 0197 or 076 8019679 (WhatsApp or call)

- Report as soon as you can/have signal

- Give as accurate location as possible – a pin, GPS coordinates, or visual description/road number.

- Take a photograph of the incident/animal to forward to the WhatsApp number

- DM @SANParks on Twitter, or South African National Parks on Facebook

Please note: The Park has no arrangement, nor agreement, with third party groups to take these calls on their behalf and visitors are cautioned not to use any other platforms for reporting vulnerable/injured animals (snares), and any official communication with the Park.

* Counter poaching hotline: 0800 205 005

* Crime line: SMS 32211 or call 08600 10111

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◆︎ If you wish to report people for breaking rules at the park by means of visuals, please send these pictures to Victor Nxumalo, (Manager Protection services) on his email [email protected] or contact him on 013 735 4129/078 7322 542 to report such incidences. In your email, please include the following:

  1. When/where the picture was taken.
  2. State if the picture taken by yourself.
  3. By submitting these sorts of images, state if you will be able to sign an affidavit of occurrence.


Please do not use third party groups for these reports.

◆︎ Use correct channels to report OSV rule breaking :- To report incidents please submit a detailed description, location, date, time and photo or video proof of the incident to [email protected]

 

◆︎ We ask that all general complaints regarding maintenance-, bookings- and service issues be submitted to our Customer Care department via email to c[email protected].

◆︎ Should you like to issue a complaint or report any faults while staying in one of our camps, please contact the respective camp’s duty manager. The contact number is available on your entry permit.

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◆︎ When posting pictures of rhino, pangolin and elephants, please DO NOT GIVE OUT THE TIME, DATE AND LOCATION OF THE SIGHTING.

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◆︎ There has been confusion in the public where private individuals have in some cases incorrectly identified and given names to elephants not officially deemed as Tuskers in the KNP. It is against this background that SANParks calls members of the public to assist in contributing to the existing database and in the identification of the emerging Tuskers in the park by submitting images to the organisation through the Tuskers project and not any other entity. Those wanting to add their sightings to the database can submit images to [email protected]. Alternatively, those wanting identification or confirmation that their sighting qualifies as a Tusker can email [email protected] or tag Rosemary Hancock .

The above is the only registered research project in the park where animals are given names.

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◆︎. More Malaria  information is available at www.sanparks.org/tourism/malaria/

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SANParks Admin`